VB311
"311" is a simple, easy-to-remember telephone number assist callers, directing them to available City services, and supplying other City information.
Connecting With VB311
Calling "311" will work from landline telephones within Virginia Beach city limits. Cell phone users, or callers from outside the city limits can dial 757-385-3111 to reach VB311 Citizen Services.
There is no charge to callers for dialing "311" (applicable long distance or cellular charges may apply when dialing 757-385-3111.
Careers
VB311 Citizen Services Assistants support other City departments with calls for such services as critical maintenance issues on City Property, hazardous street debris, and resident water or sewage leaks.
VB311 also provides Virginia Beach residents and visitors with a single point of contact for a wide variety of city information and services, including directions to locations within the city limits, information on City procedures and events; and explanations of parking & other regulations for the Resort Area.
Current career opportunities will be shared on the ECCS homepage when available.
To receive notifications about the next VB311 Academy, create a careers account at the Virginia Beach Career Center and set a Job Alert to notify you by email of new opportunities.
If you have questions about careers with VB311, contact our Recruitment Team at 757-385-4232 or via e-mail at ECCSRecruitment@vbgov.com.
How Are We Doing?
To let VB311 know how you view your recent contact with them, please complete a brief survey about your experience. You can opt to remain anonymous if you desire.
